Privacy Policy
Last Updated July 12, 2023
At Prospect Support, LLC, we respect your privacy. We recognize your need for appropriate protection and management of any personally identifiable information you may share with us. Your use of this site is subject to this Privacy Policy. Therefore, it is important that you fully understand the conditions of our collection and use of such information. Please take a moment and read our policy before using and/or submitting information on our website.
I. Non-Identifiable Information
When you visit our website, we may collect, store, or accumulate certain non-personally identifiable information concerning your use of our website. For instance, we may collect information about which of our website’s pages you have visited. We typically analyze this data for trends and statistics, which allows us to improve our services to you. In addition, to properly display this site to you, this website serves font files from and renders fonts using Google Fonts and Adobe Fonts. These third parties may receive information about you, including: (i) information about your browser, network, or device, (ii) information about our site and the page you are viewing on it, and (iii) your IP address.
II. Personally Identifiable Information
During your visit, we may collect data that you provide to us voluntarily such as your name, address, e-mail address, telephone number and other personal information. We do not sell, share, or otherwise distribute your personally identifiable information to third parties except as provided herein. Your contact information that we collect may be used for internal business purposes, such as order placement, marketing plans, and to provide you with information we believe may be of interest to you. While we typically use your personally identifiable information to provide our services to you, we may have to disclose your personally identifiable information as we deem necessary to comply with any applicable law, regulation, legal process or governmental request.
III. Security
We use commercially reasonable security techniques when transferring and receiving personally identifiable information through our website. In addition, we have appropriate internal measures in place to protect against the loss, misuse or alteration of information that we may have collected from you at our site. While Prospect Support makes every effort to ensure the integrity and security of our network and systems, we cannot guarantee that these security measures will prevent third-parties from illegally obtaining this information.
IV. Children
Our services are restricted to persons who are 18 years of age or older. We do not knowingly collect any personally identifiable information from individuals under 18. If we, however, inadvertently collect any personally identifiable information from someone under the age of 18 (a “Child”), then the Child’s parent or legal guardian has the right to inspect all such collected information and to request that we delete it. If you are a parent or legal guardian of a Child and you become aware that your Child has provided us with personally identifiable information, you should contact us via email at contact us by email at contact@prospectsupport.com. Parents always have the right to inspect any information that we may have inadvertently collected from their Child, and have the right to have us delete it.
V. Changes to Your Information
If you prefer not to receive information from us, you may opt-out by emailing your information to contact@prospectsupport.com.
VI. Cookies
When you use our Site, we will store cookies on your computer in order to authorize access to our private content and to facilitate and customize your use of our Site. A cookie is a small data text file, which is stored on your computer's hard drive (if your Web browser permits). We use two types of cookies, persistent and essential. Cookies contain information that can be read later by a Web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer. Our cookies (i) make your use of the Site easier, (ii) make the Site run more smoothly, (iii) permit Customers to visit private content on our Site, and (iv) help us to maintain a secure Site. You are always free to decline our cookies if your browser permits, but due to the nature of our essential cookies, some parts of our Site may not work properly. Once you leave our Site, our persistent cookie remains on your hard drive while you are connected to the Web in case you choose to visit our Site again. At no time will our cookies collect your personally identifiable information.
VII. California
If you are a California resident, the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), and certain other privacy and data protection laws, as applicable, provides you additional rights with the respect to your personal information.
California residents have the right to be informed of, and request access to, the personally identifiable information we process about you; update and correct inaccuracies in that information; have the information restricted or deleted; object or withdraw your consent to certain uses of data; and lodge a complaint with your local data protection authority. You may also have the right not to be subject to automated decision-making, including profiling, where it would have a legal or similarly significant effect on you; and the right to data portability with regard to the data you provided to us. We will not discriminate against you for the exercise of these rights.
VIII. Questions or Comments
If you have questions or comments about our Privacy Policy, please contact us by email at contact@prospectsupport.com.